ER in Niceville, Florida

At Twin Cities Hospital, our emergency room (ER) doctors offer 24/7 care to patients in Niceville and Crestview, Florida. Our ER specialists work together to provide expert emergency care to patients of all ages in one convenient location.

If someone is experiencing an emergency, call 911. For more information about our ER, call our Consult-A-Nurse® team at (850) 729-9468.


The Joint Commission designated us as an Acute Stroke Ready Hospital. Additionally, Healthgrades recognized our commitment to patient safety with the Patient Safety Excellence Award™ in 2017, 2018 and 2019.

Fast, effective emergency care

When it comes to emergency treatment, every second counts. At Twin Cities Hospital, our ER team works around the clock to ensure you and your loved ones receive high-quality emergency care as quickly as possible.

We designed our triage and treatment protocols to treat patients quickly while maintaining the highest standards of medical care. We communicate with our local emergency medical services (EMS) teams directly. That way, we can prepare for our patients' arrivals.

When patients reach our hospital, our board-certified physicians assess, diagnose and treat patients based on their individual needs.

Short ER wait times

When patients arrive at our ER, they are triaged. This means that our medical professionals treat patients based on the severity of their conditions. Patients experiencing serious injuries and medical conditions are prioritized, but we strive to treat all of our patients quickly.

We want to make sure our Okaloosa County community has all the information they need to make informed decisions about their healthcare. That's why our ER publishes our average ER wait times online.

The ER wait time represents the time of patient arrival until the time a qualified medical professional greets the patient. ER wait times represent a four-hour rolling average and are updated every 30 minutes.

Advanced heart attack care

A heart attack occurs when blood is prevented from reaching the heart, usually due to a blood clot. If heart attack symptoms appear, it's important to seek immediate medical attention.

Our ER offers around-the-clock heart attack treatment and state-of-the-art cardiac monitoring and testing.

High-quality stroke care

A stroke is a medical emergency where blood flow to the brain is either stopped or reduced, depriving brain tissue of oxygen. A stroke may cause a loss of brain function and affect movement and speech.

It's essential to act quickly when signs of stroke appear because fast treatment decreases the likelihood of stroke-related disability. As an Acute Stroke Ready Hospital, we are recognized for delivering high-quality stroke treatment when patients need it most.

Kid-friendly ER

At Twin Cities Hospital, we understand that children have unique needs. We go the extra mile at our kid-friendly ER to ensure our youngest patients receive the bedside manner and care they deserve.

Our board-certified emergency physicians, registered nurses and other qualified healthcare providers are specially trained to treat children and are available 24/7.

Critical Care Unit

If a medical emergency requires critical care and an inpatient stay, we care for patients in our Critical Care Unit. Our critical care team is made up of registered nurses who provide individualized care and medical management to patients 24/7.