"As you grow older, you will discover that you have two hands- one for helping yourself, the other for helping others."

— Audrey Hepburn

The volunteers at Twin Cities Hospital

Thank you for your interest in Volunteer Services at Twin Cities Hospital! Our volunteers are such an important part of our organization and for over 65 years have helped to promote and maintain our high level of customer satisfaction.

The Hospital Gift Shop, which is the Auxiliary's main source of revenue, helps to fund several annual scholarships to graduating seniors pursuing health care degrees and also to medical professionals that are enrolled in advanced degree programs. Find the scholarship application (PDF) here.

The Auxiliary also contributes to several local charities annually with fund raising efforts that include bake sales, raffles, rummage sales and game days.

While our volunteer program is for community members 18 years and older, we do offer a Volunteen Program designed for our 16 - 18 crowd. We are excited to offer opportunities for students to volunteer with us and be able to see what the inner workings of a hospital are really like. Many of our Volunteens go on to pursue a career in the medical field. Parental consent is required.

Prior to your start as a volunteer, we require that you pass a background check and following that a drug screening will be scheduled; immunization records and Tuberculosis screening are also a prerequisite. We want our volunteers to receive the same background information as our staff members, so we include them in our full day hospital orientation.

Volunteer applications (PDF) are available online or you can pick them up from the Wellness Center (located behind the hospital).

We have many areas available to volunteer:


Assist the ER staff in specific assignments, stocking supplies and linens in appropriate areas, rounds on each room to see if patients are comfortable, assisting family members and visitors to navigate the hospital and assisting staff members with non-clinical assignments.

Note: Volunteers in this department must be at least 18 years old.

Food and Nutrition Services

Assist the nutrition staff with delivery of hospital menus, helps patients to place food orders, delivers trays to patients, and provides support for any clerical needs.

Gift Shop

We are looking for warm, enthusiastic people who are not only able to sell gift shop items, but to enlighten visitors about where their contribution is going and the scholarships we are able to provide because of their purchases.


Welcome and assist patients, their families and visitors entering the hospital or assigned unit. Volunteers in this capacity answer questions, provide information and direct/ escort people to the hospital location they need, creating an atmosphere in the hospital that is warm and caring.


Greet and assist patients/visitors, escort family members to other areas of the hospital, answers laboratory telephone, stocks supplies, and provides clerical support to staff.

Med. Surg

Assist the Medical, Surgical & Telemetry staff in specific assignments, stocking supplies and linens in appropriate areas, rounds on each room to see if patients are comfortable, assisting family members and visitors to navigate the hospital.

Outpatient Surgery

Greet patients and visitors as they come in, assist them with the check in process and provide information and equipment as needed. Answers the Information desk phone and assists staff members with non-clinical tasks. Also includes escorting family members to other areas of the hospital.

Physical Therapy

This position is responsible to assist patients, visitors, and employees with information needed as they enter the building, assisting with answering phones, putting together new charts, logging paperwork, and assisting staff with any non-clinical duties.

Wellness Center

Greets visitors and staff members coming into the facility. Assists with set up and take down for events, sends out H2U birthday cards and assists staff with various clerical duties.